Fast POS & handheld ordering
Dine-in, takeout and delivery with modifiers, split checks, discounts and tips — on desktop terminals, tablets and phones.
Restaurant point of sale · Brooklyn, NY
Run your restaurant from one place — good food, better business.
Orders, kitchen, tables, payments, loyalty, staff and guest feedback, synced across every terminal, tablet, phone and TV.
- No card data stored
- English & Spanish
- Real-time sync
Everything your restaurant needs
One system for the front of house, the kitchen and the office.
Kitchen display system
Tickets route to each station in real time with timers, item bumping, redo requests and an expo view.
Visual floor plans
Design your dining room with tables, bar, host stand and patio, then watch every table’s status live.
Payments, tips & gratuity
Card and cash payments, configurable tip presets and automatic gratuity for large parties.
Loyalty & rewards
Points per dollar, Silver and Gold tiers, birthday bonuses and a rewards catalog guests actually use.
Guest feedback
A 30-second survey after payment and a QR code on every receipt, with live alerts for unhappy guests.
Time clock & timesheets
Clock in, breaks and lunch from a PIN kiosk, with overtime and payroll-ready exports.
Digital signage
Live menu boards, promotions and videos on your TVs — prices and sold-out items update automatically.
English & Spanish
Every screen and your menu in both languages, chosen by each staff member.
Hear from every guest, not just the angry reviews
After payment, servers hand the tablet to the guest for a 30-second, emoji-first survey on food, service and atmosphere. Every receipt carries a QR code for guests who prefer their phone.
- Satisfaction score, NPS and a team leaderboard
- Instant alerts when a guest is unhappy — before they post online
- Rewards points for guests who share feedback
- Happy guests are invited to leave a Google review
Frequently asked questions
What hardware does BITS Restaurant POS run on?
Any modern browser on Windows or Android terminals, iPads and phones, plus Android handhelds, kitchen screens and TV players managed from one dashboard.
Does it store credit card numbers?
No. Card data stays with the payment processor; BITS keeps only a token, card brand and last four digits.
Can guests leave feedback without an app?
Yes. Guests rate their visit on the POS after paying, or scan the QR code printed on the receipt — no app or account needed.
Who installs and supports it?
Brooklyn Tech Support LLC handles setup, menu import, device enrollment, training and ongoing remote or on-site support.
See BITS Restaurant POS in your restaurant
Brooklyn Tech Support LLC sets up your menu, floor plan and devices, trains your team and supports you remotely or on-site.